The Truth About Grief | Karen Sibal

Effective Date: March 1, 2026

1. My Commitment to Your Privacy I respect your privacy and am committed to protecting your personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

2. What Information I Collect I collect the following personal information:

• Name and email address when you subscribe to my newsletter or purchase a product

• Payment information processed securely through Stripe — I do not store your payment details

• Communications you send me directly via email or WhatsApp as part of a purchased program

• Usage data such as email open rates and click activity through my email platform, Systeme.io

3. How I Use Your Information Your information is used to:

• Deliver products, services, and programs you have purchased

• Send you my weekly newsletter and program-related communications

• Respond to your questions and provide support

• Improve my content and offerings

I will never sell, rent, or share your personal information with third parties for marketing purposes.

4. Third-Party Platforms Your data may be stored or processed through the following trusted third-party platforms:

• Systeme.io — email marketing and CRM

• Stripe — payment processing

• WhatsApp — program support communications

• Substack — newsletter and content platform

• Calendly — session booking

Each of these platforms has its own privacy policy and data practices. I encourage you to review them independently.

5. Email Communications By subscribing to my email list, you consent to receiving my weekly newsletter and occasional program announcements. You may unsubscribe at any time by clicking the unsubscribe link in any email. I am committed to respecting your inbox and will never spam you.

6. Data Retention I retain your personal information only as long as necessary to deliver services or as required by law. If you wish to have your data removed from my list, please contact me directly.

7. Your Rights Under PIPEDA you have the right to:

• Access the personal information I hold about you

• Request corrections to inaccurate information

• Withdraw consent for communications at any time

• Request deletion of your personal data

To exercise any of these rights, please contact me at [your email address].

8. Cookies My website may use basic cookies for functionality and analytics purposes. By using my website you consent to this use.

9. Children’s Privacy My services are intended for adults 18 years of age and older. I do not knowingly collect personal information from minors.

10. Changes to This Policy I may update this Privacy Policy periodically. Changes take effect immediately upon posting to my website. I encourage you to review this policy regularly.

11. Contact For any privacy-related questions or requests please contact: Karen Sibal | The Truth About Grief: grieftruths@gmail.com, truthaboutgrief.com